Orders are shipped using USPS or UPS, FedEx, DHL, and YanExpress… The most suitable package carrier will be selected based on your address.
Order Processing Time: 5-7 Days (Mon-Fri)
– US Shipping: 10 – 15 Days (Mon-Fri)
– EU & ROW Shipping: 15 – 17 Days (Mon-Fri)
Order Cut-off Time: 11.00 PM
The shipping rate mentioned above is applied to all the products on our website.
Order changes, Missing items, and Shipment delay
Changing & canceling your order’s information: It can’t be modified or canceled once confirmed.
Missing items: If the tracking status shows that your order has been successfully delivered, but you haven’t received one or all the things, first, we advise you to contact the shipping carrier to check on the items. If this can not solve the problems, kindly email us at [email protected] for the fastest help.
Shipment delay: Our shipping carriers are USPS or UPS, FedEx, DHL, YanExpress, and independent & trusty shipping companies; therefore, shipment delays rarely happen. However, if this happens, please get in touch with us through our store email or phone or on Facebook.com for further instructions.
Tracking information will be updated one day after the order is shipped. Sometimes tracking information will need some days to get updated. For the latest update, don’t hesitate to contact us email: [email protected]
Return & refund
Please refer to this return & refund policy page for more information.
Customer Support 24/7
Email: [email protected]